Send personalized surveys to your patients and know how they feel about the consultation or treatment received, to understand the areas of improvement. Manage a positive digital presence of your healthcare service with reputation management software to steadily increase your bottom line.
Get social media monitoring insights to know what type of medical services your patients look for and their preferred fees. Monitor your competitors to understand their charges, discounts, medical staff availability, and patient satisfaction rate. Weigh your positive aspects and pivot your marketing strategies to attract clients.
Create dedicated content buckets and aggregate user-generated content in real-time from Facebook, Twitter, Instagram, and LinkedIn. Promote healthcare reviews, comments, pictures, and videos shared by your patients to establish a positive healthcare reputation for your institution. Track the impact of your third-party collaboration and retain the best.
Review monitoring
Monitor reviews for feedback on your medical staff and services to understand your patients’ expectations from your healthcare practice.
Data crunching
Utilize our data-crunching ability to evaluate your marketing strategies and invest in health-related campaigns to boost your brand value.
Content distribution
Stay in the buzz and increase your audience engagement by sharing health awareness posts on multiple platforms simultaneously.
Custom target
Create targeted campaigns for patients who look for check-ups, discounted tests, and seasonal offers, and persuade them to repeat visits.
Instant responder
Reduce delay and manual work and respond instantly to queries about charges, doctor availability, waiting time, visiting hours, and test results.
Get alerts via emails and direct messages when your medical practice is reviewed on Google My Business, Healthgrades, Vitals, or any review sites. Reply simultaneously to multiple mentions on social media platforms and reduce response time and manual work.
Monitor your practice’s digital performance and fine-tune your business decisions based on analytics and reports. Know the preferences with the volume of interactions per post, the number of reactions, comments, shares, tweets, reshares, and also engagement time.
Track news sites, blogs, healthcare review sites, and the entire webspace for any geographical location to see how people perceive your medical practice. Restructure your business tactics based on contextual insights to deliver custom treatments and strengthen your plans.
Watch your competing healthcare providers, clinics, independent doctors, to know the industry demands and modify your current medical service provisions. Get insights into your patients’ preference of your competitor over you and alter your actions for higher returns.
Use the sentiment analysis capability to understand patient sentiment towards your medical practice. Categorize sentiments based on positive, negative, and neutral emotions by evaluating images, comments, and reaction emojis. Work on feedback to create the best healthcare reputation in the way forward.
Interpret historical data, understand past demands, and create business plans for the upcoming change.
Promote your brand awareness posts and patient testimonials using a single dashboard without changing handles.
Delegate medical reports, therapist availability-related queries to concerned teams and monitor from one location.
Monitor, manage and store your digital assets in dedicated asset libraries to ensure safety and ease of access.
Forecast the rise in demand for a service or drop in a certain requirement and manage your resources wisely.
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