An all-encompassing social listening and sentiment analysis software

Engage from multiple accounts on LinkedIn, Youtube, and FaceBook using our social listening and sentiment analysis software, BuzzSense. Send direct messages to your customers, aggregate and share user-generated content, and bridge the gap between your brand and the buyers.

ORM Features

Powerful social media listening and analytics features

business reputation management

Social media management

Schedule social media posts in advance across various platforms and different handles to increase your brand’s digital presence.

business reputation management

Personalized survey forms

Send survey requests to customers and measure customer satisfaction rates to align decisions with specific business objectives.

business reputation management

Super admin dashboard

Increase social security by permitting a varied range of access to different team members and tracking your social activities.

business reputation management

Automated report generation

Receive reports periodically in various formats, promote team collaboration and track your key business performance metrics.

business reputation management

Custom brand mention alerts

Get alerts for custom keywords based on your search preferences and also for brand mentions in comments or business reviews.

business reputation management

Custom competitor monitoring

Track your competitors to provide your customers the services they don’t offer and stay up-to-date on the most-required industry needs.

Simplify social listening and online reputation management

Improve your overall online brand reputation, categorize customer sentiment, and deliver tailored services based on customer preferences and geographical locations with BuzzSense. Utilize our software’s top tech capabilities to positively increase your returns and market share.

Business review monitoring

Business review monitoring

Monitor your business reviews on Google, social media, and review sites. Reply to your customers from one unified platform without the need for multiple accounts, passwords, or tabs.

User-generated content tracking

Track different user-generated content (UGC) specific to each industry and deliver solid social proof. Utilize UGC marketing strategies to win over your competitors and gain buyers’ trust.

UGC marketing
social media analytics

Real-time social media analytics

Integrate BuzzSense API and receive social media analytics in real-time. Reply to brand mentions, customer stories, tags, and tweets to boost your brand engagement rate using social listening.

Aspect-based sentiment analysis

Understand your buyers’ feelings by categorizing customer sentiments based on your key business aspects. Get business aspect-based sentiment analysis reports and make improvements.

Business sentiment analysis
Business reviews autorespond

Business reviews autoresponder

Automatically respond to business or customer google reviews from a centralized dashboard to ensure you stay in touch with your patrons throughout and reduce the response time.

Discover how BuzzSense helped these companies manage their online reputation

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Automobile industry reputation management

Read more to find how an automobile manufacturer improved their reputation score by 80% with BuzzSense.
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Automobile industry sentiment analysis

Explore how sentiment analysis helped track customer emotions behind purchase and cut 60% of the cost in R&D efforts.
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Restaurant industry sentiment analysis

Read how this restaurant was able to boost response rate from 33% to 100%, and positively impact the brand image.
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Manage your online reputation effectively with BuzzSense

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