Engage from multiple accounts on LinkedIn, Youtube, and FaceBook using our social listening and sentiment analysis software, BuzzSense. Send direct messages to your customers, aggregate and share user-generated content, and bridge the gap between your brand and the buyers.
Schedule social media posts in advance across various platforms and different handles to increase your brand’s digital presence.
Send survey requests to customers and measure customer satisfaction rates to align decisions with specific business objectives.
Increase social security by permitting a varied range of access to different team members and tracking your social activities.
Receive reports periodically in various formats, promote team collaboration and track your key business performance metrics.
Get alerts for custom keywords based on your search preferences and also for brand mentions in comments or business reviews.
Track your competitors to provide your customers the services they don’t offer and stay up-to-date on the most-required industry needs.
Monitor your business reviews on Google, social media, and review sites. Reply to your customers from one unified platform without the need for multiple accounts, passwords, or tabs.
Track different user-generated content (UGC) specific to each industry and deliver solid social proof. Utilize UGC marketing strategies to win over your competitors and gain buyers’ trust.
Integrate BuzzSense API and receive social media analytics in real-time. Reply to brand mentions, customer stories, tags, and tweets to boost your brand engagement rate using social listening.
Understand your buyers’ feelings by categorizing customer sentiments based on your key business aspects. Get business aspect-based sentiment analysis reports and make improvements.
Automatically respond to business or customer google reviews from a centralized dashboard to ensure you stay in touch with your patrons throughout and reduce the response time.
Automobile industry reputation management
Read more to find how an automobile manufacturer improved their reputation score by 80% with BuzzSense.
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Automobile industry sentiment analysis
Explore how sentiment analysis helped track customer emotions behind purchase and cut 60% of the cost in R&D efforts.
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Restaurant industry sentiment analysis
Read how this restaurant was able to boost response rate from 33% to 100%, and positively impact the brand image.
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