Enable social media listening for your brand across all channels
Track brand mentions 24*7 & also monitor your competitors
Utilize brand monitoring & sentiment analysis to spot reputation risks
Get keyword alerts & handle reputation risks by tailoring apt responses
Customers and prospects connect through multiple touchpoints - social media, review sites, listings, and more to share their opinions about your brand. We enable smooth brand monitoring from a centralized dashboard.
Seamless
social analytics
Utilize social listening to spot conversations that matter to you. Manage brand mention alerts with BuzzSense.
Easy messaging
functionality
Monitor interactions, respond to customer’s comments and send them direct messages using our social media listening tool.
Quick help
desk integration
Integrate BuzzSense with any software using custom APIs and address customer queries across channels in a jiffy.
Automated
Response System
Boost brand reputation with an automated response system that sends messages to frequently asked questions and reduces latency.
One-touch
UGC tracking
Track User Generated Content (UGC) to monitor your brand’s reviews and address them on a timely basis to maintain the overall brand reputation.
Customized
Online Surveys
Increase your net promoter score by sending custom surveys requesting your clients to share their product or service experiences.
A brand reputation monitoring tool lets you weigh your brand reputation in the market against your competitors and understand customer sentiment. Our brand reputation management tool - BuzzSense, helps you get actionable insights into social analytic KPIs and pivot your marketing strategies for better brand awareness and conversion.
Explore how this restaurant chain managed its brand reputation through online review monitoring and automating responses to negative feedback.
Check how this automobile manufacturer managed brand reputation with BuzzSense, the end-to-end reputation management solution.
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