Manage online reputation
of your business in real-time

BuzzSense helps you manage your online brand reputation by identifying positive online mentions of your brand, gauging the sentiments of user reviews, and responding to negative feedback.

orm services
online reputation tracking

Drive positive brand reputation. Retain your customers.

Handle reputation risks quickly with insights and tailor appropriate responses

Enable social media listening effortlessly for your brand across all channels

Identify brand mentions quickly and leave no customer feedback unaddressed

Know your customer sentiments in detail and monitor brand performance in every platform

location intelligence analytics

Online reputation management solution for all types of businesses

Brand mentions matter. Customers and prospects connect through multiple touchpoints - social media, review sites, listings, and more to share their opinions about your brand. We help you take control from one place.

business reputation management

Track your
Customer Journey

Avoid switching channels to spot conversations that matter to you. Create and manage alerts of your brand mentions across all the channels in one go with BuzzSense

business reputation management

Manage
Social Responses

Monitor and manage social media interactions on your brand in one place and respond to your customer’s comments and reviews quickly using BuzzSense’s social listening tool.

business reputation management

Integrate with
Help Desk Software

Integrate BuzzSense with any help desk software easily through custom-built APIs and address your customer queries in a jiffy by resolving created tickets across channels

business reputation management

Automated
Response System

Boost your brand image and positive customer reviews with our automated response system that classifies the context as positive, negative, or neutral, powered with training models.

business reputation management

Monitor User
Generated Reviews

Track User Generated Content (UGC) across the web quickly and continuously to monitor reviews on your brand and address them on a timely basis to maintain overall brand reputation.

business reputation management

Customized
Online Surveys

Measure customer satisfaction index with custom surveys requesting your customers to share their product or service experiences and get the net promoter score.

Monitoring your brand performance made easy

Brand monitoring lets you understand what audiences think about your brand. BuzzSense helps you get actionable insights with its detailed visualization of key performance metrics. The insights with custom classifications can help you analyze overall return-of-investment and make data-driven business decisions.

Case studies

automated data extraction

Restaurant Reputation Management

How this restaurant chain managed brand reputation through online review monitoring and automating responses to negative feedback.

business data enrichment

Automobile Reputation Management

Check how this automobile manufacturer managed brand reputation with BuzzSense, the end-to-end reputation management solution

Let us help you build a better reputation

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